Frequently Asked Questions
Got questions? I’ve got answers! Below, you’ll find responses to some of the most common inquiries about my design services, process, timelines, and more. If you don’t see what you’re looking for, feel free to reach out—I’d be happy to help!
Filter by topic
General
What services do you offer?
I offer Logo Design, Brand Identity, Full Branding Packages, and Website Design—all tailored to help you build a standout brand.
Who do you usually work with?
I work with startups, entrepreneurs, and growing businesses looking for strong brand strategy and visuals.
What makes your design process different?
My process combines strategy, research, and design. Every creative decision is backed by purpose—not just aesthetics.
Can I hire you for just one part of branding?
Yes. If you only need a logo or a website, I can tailor a solution that fits.
Do you offer ongoing design support?
Yes. Once your brand is launched, I offer continued support for updates, new materials, or creative advice.
Onboarding
What’s the first step to get started?
I start with a quick 15-minute Discovery Call to discuss your project, goals, and timeline.
What do you need from me before starting?
You must fill out a project questionnaire and pay a 50% deposit.
How long does onboarding take?
It usually takes 2–3 days, depending on how quickly you complete the initial steps.
What’s in the project questionnaire?
It includes questions about your business, values, audience, preferences, and goals to guide the design direction.
How will we communicate during the project?
Most communication is via email or channels (WhatsApp, Telegram, Slack), but we can also schedule quick calls when needed.
Can I book a project in advance?
Yes. I recommend booking 2–4 weeks ahead, especially for large branding or website projects.
Pricing
Why do you require a 50% deposit?
It secures your project in my schedule and shows mutual commitment.
Are payment plans available?
Yes. For larger projects, we can split the cost into two or three payments.
What’s included in your pricing?
Everything needed to launch your brand—logo files, color palette, typography, brand guidelines, mockups, and more.
Do you charge for revisions?
Most packages include unlimited revisions, while a few offer a limited 2-3 rounds, depending on the package.
Do you offer fixed packages?
I offer both fixed packages and custom quotes depending on your project’s needs.
Design Process
How many logo concepts will I get?
Depending on the package, you’ll get 3–5 thoughtful and refined logo concepts.
How do you decide which designs to present?
After research and sketching, I develop only the strongest ideas that align with your brand goals.
Will you explain the design choices?
Yes. I provide a full presentation with the rationale behind every choice—color, typography, shapes, and layout.
How long does a logo design project take?
Most logo design projects take 1–2 weeks. Timelines vary depending on complexity and feedback speed.
How long does a brand identity project take?
Most brand identity projects take 2–3 weeks. Timelines vary depending on complexity and feedback speed.
How long does a branding project take?
Most branding projects take 3–4 weeks. Timelines vary depending on complexity and feedback speed.
How long does a website design project take?
Most website design projects take 3–4 weeks. Timelines vary depending on complexity and feedback speed.
Will you use templates or premade designs?
Never. Every design is made from scratch, tailored for your unique brand.
What if I need more brand assets later?
I offer add-ons like business cards, social media templates, and more upon request.
Revisions & Delivery
How many revisions are included?
Most packages include unlimited revisions, while a few offer a limited 2-3 rounds, depending on the package.
Can I ask for small changes after delivery?
Yes, minor tweaks after delivery are welcome. Major changes may require a separate quote.
What file types will I receive?
You’ll get all files you need—SVG, PNG, JPG, PDF, and source files (like AI or PSD).
Do you provide brand guidelines?
Yes. Every brand identity project includes a detailed brand guideline document.
How will I receive the final files?
All files will be shared via a secure Google Drive link or downloadable zip folder.
Do you offer support after handover?
Yes. I check in a few weeks after delivery and offer help if you have questions or need extras.
Still have questions?
If you have any other questions or need more information, please don’t hesitate to contact me. I’m here to help you!