Frequently Asked Questions
Got questions? I’ve got answers! Below, you’ll find responses to some of the most common inquiries about my design services, process, timelines, and more. If you don’t see what you’re looking for, feel free to reach out—I’d be happy to help!
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General
What services do you offer?
I offer logo design, brand identity, website design, and brand addons—everything you need to build and grow a standout brand. Visit the Services page to learn more.
Who do you usually work with?
I work with startups, entrepreneurs, and growing businesses looking for strong brand strategy and visuals.
What makes your design process different?
My process combines strategy, research, and design. Every creative decision is backed by purpose—not just aesthetics.
Can I hire you for just one part of branding?
Yes, absolutely! You can hire me for just one part—like a logo or website, depending on what you need.
Do you offer ongoing design support?
Yes. Once your brand is launched, I offer continued support for updates, new materials, or creative advice.
Onboarding
What’s the first step to get started?
I start with a quick 15 or 30-minute Discovery Call to discuss your project, goals, and timeline.
What do you need from me before starting?
You must fill out a project questionnaire and pay a 50% deposit.
How long does onboarding take?
It is so simple that it can be completed within 24 hours, depending on how quickly the initial steps are completed.
What’s in the project questionnaire?
It includes questions about your business, values, audience, preferences, and goals to guide the design direction.
How will we communicate during the project?
Most communication is via email or channels (WhatsApp, Telegram, Slack), but we can also schedule quick calls when needed.
Can I book a project in advance?
Yes. I recommend booking 2–4 weeks ahead, especially for large branding or website projects.
Pricing
Why do you require a 50% deposit?
It secures your project in my schedule and shows mutual commitment.
Are payment plans available?
Yes, I offer a simple two-part payment plan—50% upfront to book the project, and the remaining 50% before final delivery.
What’s included in your pricing?
Each package includes custom design, strategy, all final files, brand guidelines, and support. You’ll get everything you need to confidently launch and use your brand.
Do you charge for revisions?
No, revisions are included in every package. Most plans offer unlimited rounds, while a few are limited to 2–3 rounds depending on the package.
Do you offer fixed packages?
I offer both fixed packages and custom quotes depending on your project’s needs.
Design Process
How many logo concepts will I get?
Depending on the package, you’ll get 2–3 thoughtful and refined logo concepts.
How do you decide which designs to present?
I carefully research your brand and audience, then create multiple concepts. Only the strongest, most strategic ideas that truly represent your brand make it to the presentation.
Will you explain the design choices?
Yes, every design comes with a clear explanation of the strategy and reasoning behind it, so you understand how it supports your brand goals.
How long does a logo design project take?
A typical logo design project takes about 1 week, depending on the complexity and timely feedback.
How long does a brand identity project take?
A full brand identity project typically takes about 2 to 3 weeks, depending on the scope and timely feedback.
How long does a website design project take?
Website design projects typically take about 3 to 4 weeks, depending on complexity and feedback speed.
Will you use templates or premade designs?
No, all designs are custom-made from scratch to ensure your brand stands out with a unique and authentic identity.
What if I need more brand assets later?
No problem! You can always request additional brand assets or design materials later. I offer flexible add-ons to help you expand your brand as needed.
Revisions & Delivery
How many revisions are included?
Most packages include unlimited revisions to ensure you’re completely satisfied, while some may offer 2–3 rounds depending on the package.
Can I ask for small changes after delivery?
Yes, you can request small changes after delivery. Minor tweaks are usually welcome, but significant updates may require additional fees.
What file types will I receive?
You’ll receive all necessary files, including EPS, SVG, PNG, JPG, PDF, and the original source files (AI or PSD) for full flexibility.
Do you provide brand guidelines?
Yes, every brand identity project includes clear, easy-to-follow brand guidelines to ensure consistency across all your materials.
How will I receive the final files?
Final files are delivered securely via Google Drive or WeTransfer, so you can easily download all your brand assets and design files.
Do you offer support after handover?
Yes, I provide ongoing support after project delivery to help with updates, new assets, or any questions you may have.
Still have questions?
If you have any other questions or need more information, please don’t hesitate to contact me. I’m here to help you!